09-17-2008 12:58 PM
I've been using Act! 6.0 for years and have never had an issue with mail merging. Today, after sending about 3 successfully, I suddenly can no longer send mail merges to outlook. A message comes up saying "The mail merge via email was cancelled. No email messages were sent". (I never send to more than 10-20 recipients)
My outlook seems clean, nothing unusual I can think of has changed.
Also, I can still sussfully use mail merge to send to Word documents, just not to outlook.
Any ideas would be greatly appreciated,
09-19-2008 07:19 AM
The one thing that may be given you a problem is the Outlook Security. when you first open email do you get a message to give permission to use Outlook. Generally you can only select upt o 10 minutes at which time the connection is closed. For this there is a download clickYes which helped get around this problem.
The other thing you might try is from the help menu in Outlook to run Detect and Repair may also solve the problem as there could be something wrong with your Outlook configuration.
10-02-2008 02:24 PM