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Lost Contacts & Contacts becoming Private

New Member
Posts: 1
Country: United States

Lost Contacts & Contacts becoming Private

[ Edited ]

Hi. Same thing happened to my database, which I have 9,000 contacts. All of a sudden, my ACT 6 hang and when I closed it and opened it again, there are just 2 contacts, me and my boss (both administrators). When I go to the daily calendar or even weekly calendar, all my "supposedly" meeting with these contacts are there but says <Private Contact>. When I right click on it to see details of that contact, it says "no records were found that match the specified criteria". How do I retrieve all these contacts of mine? I'm scared that they all got deleted. Is that possible? Please help.


[Edit: Subject updated for new thread]

Message Edited by ghollister on 04-14-2010 04:53 PM
Bronze Elite Contributor
Posts: 2,639
Country: New_Zealand

Re: Lost Contacts & Contacts becoming Private

You are best to refer to an ACT! Consultant that is familar with handling problems with ACT! 6.0. Sage no longer handle repair to ACT! 6.0 and prior. The file structure of ACT! 6.0 (codebase) is quite different from later versions, MS SQL. There is a list of ACT! Consultants in the USA who repair ACT! 6.0 and prior databases, call Sage for a list of those USA consultants.  If you cannot find somebody in USA we can assist, necessarily we charge for our services.  

Graeme Leo
Xact Software - consultants and developers
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Lost Contacts & Contacts becoming Private

Please check your private messages, upper right corner of the screen.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer