11-06-2008 09:10 AM
At the moment we are sometimes missing appoitments because some staff are adding the appoitments for me but not informing me. I was wondering if there is any way that i can be emailed whenever a new item is added into ACT. We are currently using ACT 6.0 but will upgrade if neccessary.
I know that there are some featrues in act such as 'email related contacts', but this is an optional tickbox and is not foolproof. We need something automated so that any activity is logged and emailed to me.
Please advise any way of acheiving this please.
11-06-2008 09:57 AM
I haven't tried it, and it would require you to upgrade, but this product lokks like it will do what you want:
11-07-2008 05:04 AM
Tried that. Topline programs are absolutely awful, with tonnes of bugs and compatibilty issues i have spent all day trying to get the software running correctly without success.
Any other suggestions?
11-09-2008 04:54 PM
I've not used them, so wasn't aware of any problems.
Unfortunately, that's the only addon I've seen with that funtion. It would be possible for a developer to create such a function for you if you wanted... but I don't know the cost.
You might post a request for this feature to be considered for a future version here - http://www.act.com/community/feature
Input from this web page goes directly into a database that management has direct access to read, and which they also track and gather statistics on.