11-25-2010 07:30 AM
I would appreciate if someone can help me with this problem. I have a customer which purchased 8 licenses of ACT! 6.03 many years ago and only one of it´s employees still use it. Yesterday his hard drive crashed and we´ve tried to install the program again but after we enter the Serial Number in our records, the license key is not generated using the WEB button on the following screen.
I get a web browser screen informing that the key can´t be generated.
Fax and Phone won´t help here either.
We have recorded older license keys with their respective serial numbers, but it seems the license key generation mechanism uses some algorithm that does not repeat license keys. We´re stuck, unable to install ACT! 6.
Does anyone knows of a way installing ACT! 6 withouth the License Key?
11-25-2010 10:44 AM
11-26-2010 05:01 AM
Thanks for your reply.
When I start installing the software, it asks me for a serial number, as well as company name and user name.
The next screen shows the serial number and right below it I must choose to generate a license key using the Web, fax or telephone. Then there´s a field below where I have to enter the provided license key. This key is generated upon each installation.
This copy is for Brazil, so I don´t know if additional security was included in the software package, but I´m unable to install as it seems the "clearing house" site that generates the keys is not working with version 6 any longer.
I´m stuck, I have the product but can´t install........
11-26-2010 05:06 AM
11-26-2010 05:20 AM
To complement the information I sent before, right after user name and company, I enter the provided serial number (any one of our 8 serial numbers). The next screen is a License Key Generator, when I click WEB to obtain my key over the Internet, I´m directed to the following URL:
There the error message below is presented:
I need to find a way of passing this stage of the installation........
11-26-2010 06:10 AM
11-26-2010 07:53 AM
Thanks for the replies. It seems, as I said, this is a version that was created for Brazil and this server was part of some kind of arrangemente between ACT! and the reseller. Anyway, I´m stuck, unable to install the product with any serial number I could find (I already searched the web for a few serials and it did not work).
11-26-2010 10:58 AM
11-30-2010 08:24 AM
Hey Mike, the installation program itself brings that website when I choose to generate the key over the WEB. The other 2 options are FAX or phone.
I'm sure this version is specific to Brazil and it had it's security augmented to avoid extreme piracy present here.
11-30-2010 08:33 AM