10-30-2008 09:35 AM
10-31-2008 03:54 AM
Have you tried the items in this ACT! Knowledge Base article - http://tinyurl.com/6enjuy
Failing that, try and turn off the Windows firewall (or any other software firewall you've loaded) to see if that's the problem
10-31-2008 11:14 AM
Thanks for responding. The 5 fixes in this Knowledge Base article are the ones that I have tried and none of them worked and my Norton Firewall is set to "allow" Act.exe and ActUpdt.exe so that should not be a problem. The wierd thing as I mentioned is that I can click on the Act Internet Services button and get on the Internet with no problem. In fact, I am on it right now typing this to you. If you have any other suggestions, it would be greatly appreciated. It is probably some Windows thing...Thanks again
10-31-2008 11:22 AM
You might try stopping the firewalls (both Norton and windows) and trying again. Failing that, register by phone.
BTW: Norton products will cause ACT! 6.0 to fail. ACT! 6 was a Symantect product and used the Symantec points of the registry. As it's no-longer a symantec product, their AV and Firewalls block ACT! 6.0 from using it.
It's possible this could be the cause.
Known issues include preventing ACT! 6.0 from properly connecting to Outlook and Word
10-31-2008 11:41 AM
12-24-2008 10:36 AM
I don't know the US numbers (I'm in Australia)...
Maybe try http://tinyurl.com/a4bqsh
12-26-2008 01:32 PM
I am having the same problem.
By prinitng the registrations, my software still shows up as a "trail" version and I am not able to install the update to act 6.02, which means I am not able to integrate with outlook.
And I too am unable to register over the internet - although I have full connectivity.
What can I do??????. This is serious.