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Installation problems with ACT v6.0

New Member
Posts: 3
Country: United States

Installation problems with ACT v6.0

I have a new Dell Latitude E5500 and I am trying to install my ACT v6.0 on the machine with no success.  The ACT v6.0 splash screen appears but, when I activate the Install the ACT Install just locks up (it doesn't even get to the Installation Wizard).  The laptop has Windows XP Pro, Service Pack 3, 1.95GB RAM and is a Core 2 Duo 2GHz CPU.

 

Any suggestions?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Installation problems with ACT v6.0

New Member
Posts: 3
Country: United States

Re: Installation problems with ACT v6.0

When I select "Install ACT! 6.0" during the install process ACT! 6.0 locks up.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Installation problems with ACT v6.0

New Member
Posts: 3
Country: United States

Re: Installation problems with ACT v6.0

Problem solved.  I found a problem with the CD Reader on this new laptop.  Thanks for your help!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Installation problems with ACT v6.0

Which is why one of the suggestions in that article is to copy the CD to a folder on the hard drive and install from there Smiley Happy