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In Act 4.0 what is the file that contains the users

New Member
Posts: 2
Country: USA

In Act 4.0 what is the file that contains the users

Greetings,

 

I have recently purchased act 2011 premium, however, we currently use act 4.0.  Last week I lost all my users in some corruption.  I have a backup I just copied the entire folder from a week ago.  I want JUST the users to be readded (I was able to recover the data).  What file are the users contained in for Act 4.0.

 

Thanks

Chris

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: In Act 4.0 what is the file that contains the users

The user information is in the BLB file. However that file also contains the body of all the history and note entries along with the actual email addresses.

 

DO NOT MIX FILES FROM DIFFERENT COPIES OF AN ACT! 4 DATABASE OR YOU WILL DESTROY THE DATABASE.

 

Database repair may be able to salvage the missing user accounts. Check here

http://techbenders.com/2010/07/act-database-repair-password-recovery/

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: USA

Re: In Act 4.0 what is the file that contains the users

How do I fix it if i have records with no record owners now that my users are missing?

I am trying to import into act premium 2011 and getting pk constraints

 

Chris

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: In Act 4.0 what is the file that contains the users

You need to have the old database fixed first.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: In Act 4.0 what is the file that contains the users

You can't just copy the users ... and, if the ACT! 2011 db is corrupt, as Roy says, it should be repaired before doing anything