06-10-2009 02:59 PM
Our firm has an out-of-date ACT [it is 6 for 2004], which suits our needs. We wish to reset the Password; however, the user's guide says "from File menu, point to Administration, click Define Users." I opened the File Menu many times, but there is no Administration entry-only New, Open, Restore, Delete Database, Database Maintenance and Exit.
Does anuyone have any thoughts or know of another way to Reset? There was nothing else stated in the Guide.
06-11-2009 05:05 AM - last edited on 06-11-2009 06:00 AM by dlunceford
It sounds like you're not logged in as an admin. I'd reccomend contacting your local ACC they will certainly have a piece of software to reset ACT! passwords and be able to provide you with an admin logon.
06-11-2009 08:00 AM
06-19-2009 05:18 PM
If you don't already have this solved password recovery can be done very quickly and even without extra software if you know where to look and how to convert the data. All that is needed is the username of an admin user. Once that user gets in they can reset the other passwords. I have reset many passwords this way.
04-10-2012 01:28 PM
I have a utility to reveal the password. Contact me offline if interested.