Community
Showing results for 
Search instead for 
Do you mean 
Reply

Help with missing field when exporting data?

Accepted Solution Solved
New Member
Posts: 2
Country: United States
Accepted Solution

Help with missing field when exporting data?

When I export data my email address field is missing.  When using the export wizard in the section when you order your fields it is not available though it appears the rest are all there.  Thanks for your help  


Accepted Solutions
Solution
Accepted by topic author ceclark76
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Help with missing field when exporting data?

Use E-mail login
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Solution
Accepted by topic author ceclark76
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Help with missing field when exporting data?

Use E-mail login
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Super Contributor
Posts: 110
Country: USA

Re: Help with missing field when exporting data?

Did you attempt to complete the Export?

Did you stop at the data map screen? 

Export to ACT! database or text etc?

 

Check out this article at act.com/support (Search the knowledgebase)

"E-mail Address Is Not an Option when Mapping Fields for a Data Exchange" Answer ID 11067

'Although it is not listed, ...exporting to an ACT! database will transfer your e-mail address information.
If you are ...exporting to a text-delimited file, there are two fields to be aware of:

  •  
    • E-mail Login is the contact's e-mail address.
    • E-mail System is not used in ACT! 6.0/5.0/2000/4.0 databases. This field exists for backwards compatibility only and does not contain the contact's E-mail address."
Dave Worral
ACC@Customer-IT.com
ACT! Consultant & Premier Trainer
New Member
Posts: 2
Country: United States

Re: Help with missing field when exporting data?

Thanks for your help