03-03-2009 11:39 AM
When I export data my email address field is missing. When using the export wizard in the section when you order your fields it is not available though it appears the rest are all there. Thanks for your help
03-03-2009 01:22 PM
Did you attempt to complete the Export?
Did you stop at the data map screen?
Export to ACT! database or text etc?
Check out this article at act.com/support (Search the knowledgebase)
"E-mail Address Is Not an Option when Mapping Fields for a Data Exchange" Answer ID 11067
'Although it is not listed, ...exporting to an ACT! database will transfer your e-mail address information.
If you are ...exporting to a text-delimited file, there are two fields to be aware of:
- E-mail Login is the contact's e-mail address.
- E-mail System is not used in ACT! 6.0/5.0/2000/4.0 databases. This field exists for backwards compatibility only and does not contain the contact's E-mail address."