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HELP!! My CSV file is not uploading into ACT correctly.

New Member
Posts: 3
Country: USA

HELP!! My CSV file is not uploading into ACT correctly.

Hello to all,

 

I am plum out of ideas and I need to get this issue resolved asap!

 

When a dealer submitts orders for four different customers it is only taking the first customer and not the other three. Then also it is not even uploading the dealer information into the contact on the first order.

 

I have performed an export of a correct input in ACT using the ACT feature however it is not taking all of the information from the CSV file that I has been created!

 

I have tried to create my own "dummy," CSV file as a test but it is not even taking this information.

Please if anyone can help push me in the right direction of fixing this that would be great!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: HELP!! My CSV file is not uploading into ACT correctly.

Are these all new contacts you're adding?
You might try with the duplicate checking turned off
New Member
Posts: 3
Country: USA

Re: HELP!! My CSV file is not uploading into ACT correctly.

[ Edited ]

Hi Mike!

Where would I check this? Before doing the import into ACT? I will try this and hopefully it will take the rest of my names for other vendors.

 

Please let me know.... Thanks Mike!