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HELP!! ACT 6.0 - Unable to Restore (open) database because of Error # 53

New Member
Posts: 2
Country: USA

HELP!! ACT 6.0 - Unable to Restore (open) database because of Error # 53

My old computer crashed. I just installed ACT 6.0, but I am unable to restore (open) my database because the system keeps telling me I have error # 53. The system opens the demo database so there is no problem there. Can someone tell me how I can at least open the database to make the necessary repairs?

 

Scott

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: HELP!! ACT 6.0 - Unable to Restore (open) database because of Error # 53

How did you move the database? How many files?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: HELP!! ACT 6.0 - Unable to Restore (open) database because of Error # 53

How did you copy the files? If via CD/DVD, make sure they are not marked Read Only

You should also make sure you have ACT! 6.03, then delete the index files (those where the extension ends in X) and the ABC/ABU files.

If ACT! was open when it crashed, it's likely it damaged the index files

Then try opening again (it should rebuild those files)