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Getting ACT 6.0 to work with office 2003

New Member
Posts: 6
Country: United Kingdom

Getting ACT 6.0 to work with office 2003

I have just installed office 2003 on my PC and now ACT gives me an error message when i try and write a letter which says 'failed to connect to word processor' and then 'The word processor driver is not running'.  I installed the hotfix and now word 2003 appears in the edit preferences box so it is seeing it now.  I have also done something in regedit which i was told to do but it has not solved my problem.

 

Anyone got any ideas?

 

Charlotte

New Member
Posts: 2
Country: United States

Re: Getting ACT 6.0 to work with office 2003

Need a file which is a hot fix for that particular problem Act Hot fix for word 2003
New Member
Posts: 6
Country: United Kingdom

Re: Getting ACT 6.0 to work with office 2003

Hi,

 

Thanks for this, I have installed the hotfix but it is still showing the same error message.  Any more ideas?

 

Charlotte

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Getting ACT 6.0 to work with office 2003

Send me a message via the Private Message area in this site.

 

I have an old knowledge base article (no-longer available) that, while it's supported, should be the fix.