Community
Showing results for 
Search instead for 
Do you mean 
Reply

Extract Notes Act 6.0

New Member
Posts: 4
Country: USA

Extract Notes Act 6.0

Hi, we are having a hardtime tying to extract history notes from ACT. We already bough ExtractiT and worked with Contacts but with Histroy it crashes. 

 

It is any other way to extract this data....???

 

 

Thanks I apreciate

New Member
Posts: 4
Country: USA

Re: Extract Notes Act 6.0

the actual error is NullReference line 1191
Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Extract Notes Act 6.0

That sounds like there is corruption in the database. Have you done the database maintenance in ACTDIAG?

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: USA

Re: Extract Notes Act 6.0

Thanks, yes, we did that with no success. No errors detected... Still crashing.  11,000 notes came out before crashing of about 1300 contacts, still 8,000 contacts to go. 

 

complete error when crahing:

 

System.NullReferenceException: Object reference not set to an instance of an object. at CRMADDON_ACT_Export.frmMainExport.btnExport_Clicl(Object sender, EventArgs e) in C:\Sourcen\CRMADDON_ACT_Export\CRMADDON_ACT_Export\Form1.cb:line1191

 

Any suggestions?

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Extract Notes Act 6.0

You will have to have the database repaired. We offer a database repair service and the evaluation is free.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: USA

Re: Extract Notes Act 6.0

Thanks, how can I get done this evaluation?  How can I start the process? 

 

 

Thanks.

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Extract Notes Act 6.0

Please check your private messages, upper right corner of the screen.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129