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Exporting to another ACT database

New Member
Posts: 11
Country: United States

Exporting to another ACT database

I have a contact database on my computer and want to send one record to my associate's ACT database on her computer. This process is EXTREMELY slow--at least 2 minutes before I can log onto the other database.

 

Sending the same data to another database on her desktop is pretty much instantaneous, but then she has to import from that database.

 

Is there some setting on her database or mine that is ausing the problem because of the networ?

 

Joe Parsons

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Exporting to another ACT database

What version of ACT! (the full build from Help | About)?

How big is the database?

Does the contact already exist and doing a merge?

If running an anti-virus, exclude the ACT! database folder

New Member
Posts: 11
Country: United States

Re: Exporting to another ACT database


GLComputing wrote:

What version of ACT! (the full build from Help | About)?

How big is the database?

Does the contact already exist and doing a merge?

If running an anti-virus, exclude the ACT! database folder


 

Version 6.0.3.979. Vista on the sending machine, XP SP2 on the receiving.

 

Sending database is 1700 records, receiving about 450. The contact being sent typically does not exist in the destnation database.

 

I'll try excluding the folder on the destination machine and report back.

 

Thanks,

Joe Parsons

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Exporting to another ACT database