Community
Contact us | Act.com
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply

Email setup error using Outlook 2003

bbobbie
New Member
bbobbie
Posts: 1
Country: Canada

Email setup error using Outlook 2003

‎07-17-2008 12:00 PM

We upgraded to MS Outlook 2003 recently. Now the email functionality in our 5-license ACT 6.0 no longer works, and prompts to be set up again. When setting up, we receive an error "The installed version of Outlook is not supported. Please update it to Outlook 98 or higher, and retry". Why and is there a workaround?

BBobbie

Report Inappropriate Content
Message 1 of 2 (617 Views)
Reply
0 Kudos
Moderator
Moderator
dlunceford
Posts: 4,395
Country: USA

Re: Email setup error using Outlook 2003

‎07-22-2008 07:24 AM

BBobbie,

 

When you upgrade Office, you will need to reinstall ACT! so it can write the integration to the new version.

Report Inappropriate Content
Message 2 of 2 (588 Views)
Reply
0 Kudos