12-24-2011 06:53 AM
I got a new laptop, moved over all my data from the old one and installed ACT! 6 on Virtual XP. When I open a contact and want to write a letter, I get a message with the above headline saying "Failed to add act.dot template to Word." How can I correct that so Word, as my dsignated word processor, opens with the name and address of the contact and salutation in letter form like on my old computer?
12-24-2011 07:00 AM
12-24-2011 07:30 AM
Then try this ACT! Knowledge Base article -