11-06-2012 03:08 PM
Can anyone tell me why the date and record manager would change on all notes? We were doing some cleanup of old records, deleting history older than 60 days, etc. We did a back up, then re-indexed and repaired the DB, then began deleting old information, primarily old appointments and alerts, some old notes and history. Then we went through and created a company for each orphaned contact, re-indexed and did general cleaning.
We did not notice the date and record manager change until more than a week later when we had cycled through all of our old back ups. Now the oldest backup is after the date change thing happened.
Hoping someone can tell me how to get original dates back, what might have happended and how to prevent it in the future.