07-05-2010 08:22 PM
When converting from ACT 6 to ACT 2010 I received the "StartIndex cannot be less than zero" message, meaning that I have corrupted files. So I then did the reindexing, scan and repair, yet I still get the same message. Does anyone know what to do at this point?
07-17-2010 06:02 PM
Kelly the best thing to do is to know where or whihc part of the conversion process is causing the problem notes and or history?
You coudl try running the scan and repair utility up to 4 times before doing the conversion again.
09-07-2010 12:07 PM