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Converting ACT 6 to ACT 2010

New Member
Posts: 3
Country: United States of America

Converting ACT 6 to ACT 2010

When converting from ACT 6 to ACT 2010 I received the "StartIndex cannot be less than zero" message, meaning that I have corrupted files. So I then did the reindexing, scan and repair, yet I still get the same message. Does anyone know what to do at this point?




Kelly Moore

Bronze Contributor
Posts: 955
Country: Australia

Re: Converting ACT 6 to ACT 2010

Kelly the best thing to do is to know where or whihc part of the conversion process is causing the problem notes and or history?


You coudl try running the scan and repair utility up to 4 times before doing the conversion again.

Paul Buchtmann Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Platinum Elite Contributor
Posts: 14,854
Country: Australia

Re: Converting ACT 6 to ACT 2010

You might also try creating a new db in ACT! 6 and then importing the old one... this was a common way to clean data.

Another good utility to help is Red Flags. See: