11-21-2009 03:36 PM
11-21-2009 07:21 PM
Down in the lower right corner of the ACT! screen you should see a wide button with the name of the current layout - maybe Contact Layout 4.0 or something. Click on that button and try each layout in the list until you find the one that you're used to. It may be next to a similarly-sized button that may say something like <no group>..
11-22-2009 10:53 AM
I found 2 buttons in the lower right corner, one says <Unknown Layout> and the other <No Group> . I clicked on both and there is nothing in either of them. No pull downs nothing. So what next?
11-22-2009 12:19 PM
11-24-2009 01:46 AM
See this ACT! Knowledge Base article -