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Cannot open Word 2002 with Act 2004 and Vista

New Member
Posts: 1
Country: USA

Cannot open Word 2002 with Act 2004 and Vista

As the above says, I have Act 2004 and Word 2002. I just upgraded my computer to a new one with Vista. When I try to use Word 2002 as the word processor OR use Act as a word processor I get the cannot open word processor error message. Can I get this to work or am I going to have to upgrade to Act 2007?
Nickel Elite Contributor
Posts: 595
Country: USA

Re: Cannot open Word 2002 with Act 2004 and Vista

If the ACT! 2004 you referred to is ACT! version 6, it's operation on Vista is an unknown, most likely it will have problems. If the ACT! version is version 7, then you need to upgrade to ACT! 2008.
 
 
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Cannot open Word 2002 with Act 2004 and Vista

You might try uninstalling ACT!, turning off UAC in Vista and then reinstalling
 
If you're running Nortin anti-virus, also install this and reinstall it after ACT!
 
No guarantees, but without that ACT! certainly won't have the access to connect to Word when it's installed