11-02-2010 07:04 PM
I am trying to export my contacts to a text delimited file but when I get to the part of the Wizard that allows one to pick and order the fields to be exported, there are only three fields shown and no way to add more fields. Any ideas?
11-09-2010 07:59 AM
Have you let the export complete to see what is actually exported? If it is exporting all fields, you can open the text delimited file in Excel and arrange it as desired.
Try going through the export steps with the Demo database (or create a new database). If it displays the fields correctly, then the issue lies in your database structure and you may be able to correct it using Database Maintenance steps.
Here is an article for converting a pre-Act! 2005 database to the current version - it contains links to articles for running maintenance on databases in pre-2005 versions of Act!: KB Article 26761.
11-13-2010 01:20 PM
If you can't fix it yourself you should contact an ACT! consultant to help you because the last thing you want to do is lose or misplace data.
01-23-2011 03:32 AM