Computer crashed last week. Installed new hard drive, loaded Act 6.0, restored data. tried to do a backup yesterday and it would not let be in. I think I might of set my rights wrong (security level standard) and if that is the problem I don't know how to change it.
Is the problem you are having a case that you can't open the ACT! database or when you try to do File | Backup it won't allow you to do the backup? It's not clear from your post. I don't know of any reason why ACT! 6 would not allow you to do a backup but in ACT! 2006 version 8 it could be blocked. Would you please clarify exactly what you are trying to do?
Roy Laudenslager ACT! Certified Consultant Techbenders royel@techbenders.com
I can access my data fine. It is when I want to do a "backup" of my data base I go to the "file" tab and "backupp is not highlighted and it won't open. When I reloaded the program after replacing my harddrive I think I did not list myself as "system administrator" and that may be why I cannot do a backup. Just a guess, but I can't find a way to get back in and list myself as sys Adm. I am the only user on this system.
If it is a shared database, someone else may have the database open. There could also be a stuck user in the database lock file. You could try deleting the database file with the extension LCK in Windows Explorer.
Roy Laudenslager ACT! Certified Consultant Techbenders royel@techbenders.com
