10-20-2010 11:52 PM
Is there a way to archive old notes and history in ACT 6.0 rather than deleting them? Can they be stored somewhere in ACT itself or possibly in an Excel spreadsheet?
10-21-2010 12:10 AM
10-21-2010 09:56 AM
Mike I have to disagree on the impact of histories on the ACT! 6 database. Whenever you open the history tab or have it open when you switch contact, all the note and history entries for the contact must be resolved out of all the note and history records. even without invalid attachment paths I've seen this take several second on a fast machine. If the history includes invalid attachment paths that time can extend to several minutes.