10-22-2013 01:43 PM
So I was just asked by one our or accounting people to make it so our new person in accounting can see all the alarms that pop up for the rest of the accounting people.
This doesn't seem right to me, but I don't know enough about Act! to dispute it.
Apparently the person that this new girl is replacing would receive alarms that the rest of them created and vice versa, but these alarms would only pop up for the accounting team. This is the story I'm getting at least.
I was under the impression that only the alarms you personally created would pop up on your screen, and thus far that's the only thing I can get to happen. I don't see anywhere where you can set a group of people that all get the same alarms or anything like that.
Does anyone know where I might look or if this is even possible? THANK YOU!