08-24-2010 07:58 AM
ok i know everyone is going to tell me to upgrade but i know there is a fix for this.
i have act 2000 version 5.0 on a windows vista with word 2007 i want to open mail merge to print envelopes it shows error that it failed to connect to word processor, then word processor driver is not running.
i know there is a fix for this because on my last computer i had same program, with vista and same version of office.
the problem is my other computer died and i loaded the software on here but need a patch or whatever fix i had on my old computer.. please help i need to get these envelopes printed ASAP
08-24-2010 08:56 AM
There is no fix to allow your to use Word 2007 with ACT 2000. Also, the label tool did not use Word at all, but the ACT word processor.
08-24-2010 09:20 AM
The report editor was used to print labels and envelopes in ACT! 2000.
08-24-2010 11:51 AM
You might check this ACT! Knowledge Base article -
For the Preferences, you'll want to make sure UAC in Vista is off:
While Office 2007 isn't support (even 2003 wasn't supported in ACT! 5.0), you might see if 5.04 update helps (if not already running it:
08-24-2010 03:58 PM
You might also check out MailMerge from Northwoods Software http://www.crmaddons.com/p-26-mail-merge.aspx
They have versions for ACT! 2000/5, 6, on up v12.
You'd have to check with them as to which versions of Microsoft Word it works with, but I think they keep it pretty current.
It's about $185.00. Of course, that's more expensive than upgrading to the latest version of ACT!, but if you're determined to stay with version 6, this might be your best option.
08-24-2010 04:04 PM
08-26-2010 04:06 AM - last edited on 08-26-2010 06:36 AM by ghollister
I had similar issues with Act5 and Word 2007 one year ago, so we asked our programmer to solve it.
He produced a "private" patch (changes in two program files - *.wpd and the Act Word.dot) which allows Act to use Word 2007. It has currently still one "bug" in the printing function (does not select the original doc to be attached to the contact but fix selects the currently used temp-file always), but for my own business purposes I could live with it.
The programmer said it will take him about 2 days work to sort that bug out (if it is possible),
for me that was too expensive then... (16hrs * 95Euro = 1500Euro = 2000USD roughly)
As I saw that this question is interesting enough for some 70 visitors to review...
I will ask to get this done...
[Edit: content removed]
send me a private mail, if this is interesting for you and if enough inquiries flow in ...