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Act toolbar missing cannot perform lookup

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New Member
Posts: 5
Country: United States
Accepted Solution

Act toolbar missing cannot perform lookup

The top toolbar in my contact page, which contains the lookup and other items suddenly disappeared.

Any information how to retrieve this feature would be appreciated.

Using ACT for the past 15+ years, I have never experienced this problem.

My version is ACT 6.0.

 

Thank you.

Sid


Accepted Solutions
Solution
Accepted by topic author Kaforce
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act toolbar missing cannot perform lookup

There are several possibilities, the simplest to check if it is the toolbar of icons and not the menu bar is to right click on the menubar and see if the toolbar is checked to show.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Solution
Accepted by topic author Kaforce
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act toolbar missing cannot perform lookup

There are several possibilities, the simplest to check if it is the toolbar of icons and not the menu bar is to right click on the menubar and see if the toolbar is checked to show.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: United States

Re: Act toolbar missing cannot perform lookup

Roy,

Thanks for the reply.

The standard toolbar is checked, yet I have no information in the area where the toolbar should be.

Sid 

 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act toolbar missing cannot perform lookup

Then you will need to reset the toolbar and menus using ACTDIAG (Start | Run | type ACTDIAG and click OK)
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: United States

Re: Act toolbar missing cannot perform lookup

A number of options are presented. Which should I select?

Sid 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act toolbar missing cannot perform lookup

There should only be one that refers to menus and toolbars.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 5
Country: United States

Re: Act toolbar missing cannot perform lookup

The toolbar re-appeared following your suggestions. Thank you.

Have a nice day. 

Sid 

Ian
New Member
Posts: 32
Country: United States

Re: Act toolbar missing cannot perform lookup

[ Edited ]

Hi,

 

This didn't work for me. I opened actdiag and can't find anything related to menus or toolbars, only SQL server and database information. I'm running ACT! for Workgroups 2007 and Outlook 2003.

Message Edited by Ian on 12-18-2008 12:32 PM
Moderator
Posts: 4,395
Country: USA

Re: Act toolbar missing cannot perform lookup

The steps provided are for ACT! 6.0.  Please create a new thread for the issue you're experiencing.
New Member
Posts: 1
Country: USA

Re: Act toolbar missing cannot perform lookup

I already ran ACTDIAG, Menu & Toolbar Reset, closed and re-open ACT, but nothing.  I am using ACT 6.0