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Act Email Recipient Seeing Chinese Characters (symbols) in email. Happens sporadically.

Platinum Elite Contributor
Posts: 6,865
Country: USA

Re: Act Email Recipient Seeing Chinese Characters (symbols) in email. Happens sporadically.

That is a known problem with that version of the ACT! program and is related to large email messages. It was fixed in a later version and is no longer present in the current version, ACT! 11.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 5
Country: United States

Re: Act Email Recipient Seeing Chinese Characters (symbols) in email. Happens sporadically.

So, I am basically SOL unless I pay thousands of dollars to upgrade my entire office?
Platinum Elite Contributor
Posts: 6,865
Country: USA

Re: Act Email Recipient Seeing Chinese Characters (symbols) in email. Happens sporadically.

It's an email (including attachments) size issue. I believe the critical size is around 10K characters. Emails smaller than that won't be affected.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129