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Act 6 for Windows

New Member
Posts: 2
Country: Canada

Act 6 for Windows

I have had to reformat my laptop and reinstall XT as well as ACT 6 for windows.  I’m a now unable to update it to Ver. 6.03 either on line or with the utility.  When I use the utility, it says “ACT in not installed on my computer”.When I go online using “check for updates” it says it cannot connect to the internet and to check my dialup settings. 

 

HELP!

Harvey

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act 6 for Windows

My guess is that you are using Norton antivirus or system works. If so the fix is to uninstall both ACT! 6 and Norton, restart the computer and then reinstall ACT! first and open ACT! 6 at least once and then reinstall Norton. Norton now blocks registry keys critical to the full installation of ACT! 6. If ACT! 6 is install first, everything should work.

 

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 2
Country: Canada

Re: Act 6 for Windows

Thanks,

 

You are correct. Stopping the Virus software was not enough.

 

It had to be removed.

 

Thanks