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Act 6 Error message "Unknown ProductVersion Major in C:..."

New Member
Posts: 3
Country: USA

Act 6 Error message "Unknown ProductVersion Major in C:..."

My hard drive had a problem so I re-installed Act 6 and Office 2003.  I try to use MS Work on the ACT, I get the following message " "Unknown ProductVersion Major in CSmiley TongueROGRAM~1\MICROS~2|OFFICE
11|WINWORD.EXE"

Act seems unable to communicate with Word 2003 for some reason but it worked well before I re-installed to the new hard drive.  

What can I do?

Yuri                                               

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 6 Error message "Unknown ProductVersion Major in C:..."

Silver Contributor
Posts: 1,813
Country: USA

Re: Act 6 Error message "Unknown ProductVersion Major in C:..."

THere is a Office 2003 service pack you can download from the ACT download site.(ACT! 6 — MS Word 2003 Hotfix). From the ACT Download Center.  (Here)

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 3
Country: USA

Re: Act 6 Error message "Unknown ProductVersion Major in C:..."

Thank you for your quick response.

My ACT! version is 6, it said 6.0.3.979

 

Yuri

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Act 6 Error message "Unknown ProductVersion Major in C:..."

New Member
Posts: 3
Country: USA

Re: Act 6 Error message "Unknown ProductVersion Major in C:..."

It works now!

Both Jon and Mike, thank you for your help.

You are very helpful!!

 

Yuri