06-27-2010 03:16 PM
Act 6 has ceased running. I have used the program for years with excellent results. I was forced to upgrade to Windows 7 recently and reinstalled the program. It worked fine for about a month. I then ceased working with the following error message. I have n-installed and reinstalled several times with no luck. I have copied and moved the database to my old computer were it works fine.
I would be grateful for any help.
Problem Event Name: APPCRASH
Application Name: act.exe
Application Version: 18.104.22.1689
Application Timestamp: 3ea80f44
Fault Module Name: act.exe
Fault Module Version: 22.214.171.1249
Fault Module Timestamp: 3ea80f44
Exception Code: c0000005
Exception Offset: 0027b7ca
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
07-17-2010 06:06 PM
You might find that changing the icon to run in compability mode might assist with the crash not happening.