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Act 6.03 and word 2003 stopped working suddenly

New Member
Posts: 2
Country: United States

Act 6.03 and word 2003 stopped working suddenly

For years i have been using act on 4 pc's with word 2003. Sporadically every 6 months or so one will stop working when you want to write a new letter.  You click letter or the template and word never opens.  If you look in taks manager you will see winword running i end task open word and you will see the template without any of the merged data as a recovered document.


if you leave word open and try to do it it just opens the template with no merge.  It used to be that i could uninstall act and re-install it and it would work again, but that is not working.


I would like to find out why it is happening and also how to get it to work on the pc it seems to not want to work... 


I have uninstalled and reinstalled office 2003 and act several times... and then i apply the 6.03 patch, the hotfix, and the word 2003 hotfix.



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Posts: 14,854
Country: Australia