I have followed all recommendations to make this conversation and spent about 12 hours so far. I have 8500 contacts and the conversion fails half through and does not include the groups. I cleaned up the original Act! 6.0 database as recommended but still the conversion is locking up and the program is not responding. Any ideas or should I just return Act! 2009 and stick with Act! 6.0? I am using Windows XP. Thanks for any response.