07-14-2011 01:42 PM
Hello everyone! One of my clients recently requested an upgrade to windows 7 and they got the upgrade. The problem I'm running into is that none of my clients are local admins on their computers and that is stopping act from starting the act word processor and word 2003. Anyone have any ideas on how to procede? The user will not be promoted to a local admin on their computer.
07-14-2011 02:01 PM
07-14-2011 02:17 PM
The user isn't running Norton, they're running AVG.
Does the act word processor require admin creds to run?
07-14-2011 03:17 PM
I haven't tested it in a while, but you might try the Permissions items in this ACT! Knowledge Base article -
As the product wasn't written for Windows7, it expects a greater access to the keys than Win7 allows by default
07-14-2011 10:27 PM
Generally speaking Yes. Actually they needed to be a local machine administrator or poweruser with previous version of Windows. However with Windows 7 you also have UAC issues