12-15-2011 08:44 AM
few weeks ago my assistant was entering info, I noticed mobile phone was formatting in url format and changed name back to mobile.
I switched it back.
Since then when I try to synchronize I get, an attempt was made to access an unnamed file past its end.
I noticed email address is not in define fields dialog box but yet is in the tool pallot when I delete email
address and try to redo it.
It's always in tool palet but never in define fields, so I created another email address and it shows up in tool palot twice and
once in define fields.
12-15-2011 11:00 AM
The E-mail "field" that you see in the layout is not a field in the main database table but rather a portal to the separate E-mail table. That is why E-mail is not available as a data type and why you can't sort by e-mail address or use E-mail in the duplicate checking. The E-mail table can hold more than one E-mail address for a user but only the default address can be used for addressing an e-mail message,
The error you are getting indicates a corrupted file in the database. You would need to send in the database for repair. We offer ACT! 6 database repair service and will do an evaluation for free.
12-15-2011 05:04 PM
You might have a look at this ACT! Knowledge Base article -
12-16-2011 03:38 PM