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Act sync problems

New Member
Posts: 1
Country: United States

Act sync problems

we're running act on XP pro and are having problems doing a sync via email.

this has run fine in the past, but within the last month, i have not been able to send updates,

only recieve.  no hardware or software changes have been made to either machine, no updates/patches/etc.


when i try to send updates i get the message:

a message could not be send because of network problems.  the message has been saved to  your outbox folder and ACT! e-mail hs been placedin offline mode.


network problems?  our network is running fine, connectivity to the 'net and my regular email is fine

(i only use act email for sync)


any suggestions? 

Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act sync problems

That is most likely an email problem and not a sync problem. Have you tried sending an email massage from ACT! itself rather than through the sync process?
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer