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Act 5.0.3.423 unable to REGISTER/UPGRADE

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New Member
Posts: 5
Country: United States

Act 5.0.3.423 unable to REGISTER/UPGRADE

I just reinstalled ACT 2000 on my desktop machine. I (vaguely remember this issue a year ago when I did the install on another machine) try to register / upgarde and it says no internet connection. I have double checked and there is 100% a solid connection coming into the machine, but still no dice.

 

 

(and yes for my companies sake i should upgarde, but im just the messenger. any help would be appreciated. thanks.

 

 

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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

What anti-virus program are you using?
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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New Member
Posts: 5
Country: United States

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

trend micro
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

What version of internet explorer are you using?
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Highlighted
New Member
Posts: 5
Country: United States

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

i just upgraded to IE 8. the problem was happening prior to the upgrade.
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

ACT! 2000 (and ACT! 6) uses DLLs from internet explorer for its internet connection so I doubt that he later version of IE are compatible. By the way, just print the registration and throw it away.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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New Member
Posts: 5
Country: United States

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

So in theory I would have to downgrade to IE 6 for ACt to upgrade properlly? Are the self contained upgrades availible for DL on the web somewhere?
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

Yes but the links appear to be broken.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
Highlighted
New Member
Posts: 5
Country: United States

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

Thanks for all the help Roy. Is there someone I need to contact in ref. to the broken link or am I screwed.
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Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Act 5.0.3.423 unable to REGISTER/UPGRADE

Actually it looks like the link is working.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer