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Act! 2000 and Outlook 2010

New Member
Posts: 3
Country: USA

Act! 2000 and Outlook 2010

I am running Windows XP Pro and have two profiles on the computer. I recently upgraded Office/Outlook from 2002 to 2010. When logging in as adminiatrator and accessing a personal database located on my hard drive, ACT and Outlook 2010 work seemlessly (as was the case before the upgrade). However when logging into my work profile and accessing a database on the server, I cannot access Outlook for Word. When trying to set up the internet service the following error message occurs "The version of Outlook is not supported". Any help connecting ACT! 2000 and Office 2010, in a server/client environment would be greatly appreciated.
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act! 2000 and Outlook 2010

You won't be able to link ACT! 2000 with any of the components of Office 2010. You best option is to upgrade to ACT! 2012.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: USA

Re: Act! 2000 and Outlook 2010

What is confusing is why it works in the other profile?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act! 2000 and Outlook 2010

I suspect that the other profile is still using Office 2002.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: USA

Re: Act! 2000 and Outlook 2010

Thank you Roy, however it is using Office 2010. As part of the installation of Office 2010 I had to delete Office 2002
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Act! 2000 and Outlook 2010

You need to check further because there simply isn't any way for ACT! 2000 to connect to Office 2010.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129