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Access to ACT 6 database

New Member
Posts: 3
Country: Australia

Access to ACT 6 database

We have ACT 6 and have the problem that the database administrator has left the company and I want to access the database but can't.  Is there away to find out the database administrator or any other users "user name and password" so as to access the database or set up new users?
Copper Elite Contributor
Posts: 127
Country: Australia

Re: Access to ACT 6 database

1. Run actdiag.exe and run the user name report to get a list of name (but not passwords)

2. Try logging in with the user name and without a password.

3. Contact your ACT! Consultant who can assist with getting a list of User names and Passwords

4. Contact Sage Database services for the same.

5. Purchase software from www.elcomsoft.com for the same.

 

 

Regards
Neil Gilford
ACT! Certified Consultant
Gilford Computer Solutions
neil@gilford.com.au
Copper Super Contributor
Posts: 56
Country: Australia

Re: Access to ACT 6 database

Try the password recovery utility for ACT!6 at
  • www.elcomsoft.com
  •  

    It gives you the first few letters of the password in the trial version so it is sometimes possible to guess it.

     

    It also tells you the usernames. Often it is just the username and no password but if you don't know the exact username that is another problem. Anyway this product should help. Good luck.

    Darren Flood
    ACT! Certified Consultant
    Evolution Marketing;
    ACT! Software
    & CRM Consultants - Australia
    Copper Super Contributor
    Posts: 56
    Country: Australia

    Re: Access to ACT 6 database

    Sorry Neil, you beat me to the punch there. Smiley Wink
    Darren Flood
    ACT! Certified Consultant
    Evolution Marketing;
    ACT! Software
    & CRM Consultants - Australia
    New Member
    Posts: 3
    Country: Australia

    Re: Access to ACT 6 database

     

    Thank you Neil, the utility from elcomsoft did the trick. I obtained the administrators user name and password and was able to access the database to obtain the information I was seeking.

     

    Kookie

    New Member
    Posts: 3
    Country: Australia

    Re: Access to ACT 6 database

    Hi Darren, thank you also for taking the time to respond to my post.  The recovery utility provided details of all the user names and the passwords for the administrator.  The other users didn't have passwords.

     

    Ivan