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ACT2000 time stamp issue

New Member
Posts: 1
Country: United States

ACT2000 time stamp issue

I am using Act 200 and the time stamp on sent email is off by 7 hours. It shows 7 hours earlier than it really is. We use POP email service and the local times on all servers and pc's is correct.

 

any suggestions?

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT2000 time stamp issue

[ Edited ]

jketron wrote:

I am using Act 200 and the time stamp on sent email is off by 7 hours. It shows 7 hours earlier than it really is. We use POP email service and the local times on all servers and pc's is correct.

 

any suggestions?


 

First off, I would make a guess that you are in the Mountain time zone and what you are seeing is the Greenwich time rather your proper regional offset. I say this same ACT! 6 problem several times with ACT! 6 when I was in tech support. This appears to be a problem in Windows where a legacy connection stops being updated.  Unfortunately, no fix was ever found other than possibly reformatting the hard drive and reinstalling Windows.
Message Edited by Roy_Laudenslage on 08-15-2008 10:00 AM
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129