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ACT! on Parallels ... NO MODEM / DIALER DRIVERS HELP!

New Member
Posts: 9
Country: USA

ACT! on Parallels ... NO MODEM / DIALER DRIVERS HELP!

Hey Guys,

 

I'm new to ACT! just landed an at home job. But I am stuck on getting ACT! to work on parallels. Everything seems to work fine. I just cant get the dailer to work. The error I get is :

 

"Internet connection required to check for updates could not be made. In the windows control panel, check the internet options dial-up settings, or connect to the internet and try again.

 

I see quite a load of people doing the whole Parallels with mac/windows 7/8... 

 

I have iMac Late 2013

Parallels 9+

Windows both 7 & 8 (both gives the same error)

ACT! 6.0

ACT! 11

 

I know the fix should be rather easy. So what am i missing, how are you guys connecting? besides the fact that the obvious is theres no modem on parallels. Being that you cant install direct drivers on the the VM... what options do i have? Previously my iMac was on "wifi" .... I thought that was it, but it wasn't. I tried connecting directly to the broadband cable box through CAT5e to the iMac, and that didn't seem to work either. I'm assuming probably has to do something with the VM settings or bridging? which i'm a little bit confused, and don't know how to proceed. Maybe someone can direct me? Do I need an USB Modem? ---- IM just about to call it quits because i've been on this for a whole week reading threads and forums. 

 

Also.... I'm able to access and get online on the VM perfectly fine, webpages and outlook and all. It seems its just ACT! when it dails out and or searches for updates, is when I get that error. 

 

I also tried the same install and procedures through VMware Fusion... and i still get the same error messages. 

 

Please let me know if i missed anything otehr info you might need to figure out the result.

 

ANY HELP WOULD BE SUPER APPRECIATED!

THANKS A BUNCH GUYS! 

Javii

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! on Parallels ... NO MODEM / DIALER DRIVERS HELP!

New Member
Posts: 9
Country: USA

Re: ACT! on Parallels ... NO MODEM / DIALER DRIVERS HELP!

Hi there Mike,

I actually gave up on the ordeal.

As mentioned, there is no way to install drivers on a VM being there aren't any actual "hardware" installed. Being so, the error "can't find the hardware for installation driver" pops up.

If there is a driver needed to be installed it would be on or into parallels and not on/in windows. And... Going that route, there are also no information on the web about it.

I've asked several people on various threads, if they can simply describe what it is that their dialing/dialer preferences is set to in ACT! But nobody respond.
Nickel Elite Contributor
Posts: 934
Country: USA

Re: ACT! on Parallels ... NO MODEM / DIALER DRIVERS HELP!

[ Edited ]

Are you wanting to use the dialers to check for updates or use the dialers for making calls?

If you want to check for ACT! updates, use the ACT! Download Center

reference http://www.act.com/support/download-center/ 

 

If you want to use the ACT! dialer for making calls, you need a modem in that pc or you need a ACT! Voip add-on

If you plan to add a modem, use 56k v.92 voice capable  such as US Robotics. Do not use a USB Modem.

Your Computer Control panel will let you access your device list to see if you have pci or pcie(express) slots.

Or you can look inside your pc..

Reference http://www.usr.com/en/products/modem/usr5638/ 

 

NO Modem Required - VOIP -Enables ACT! Auto dialer to work thru internet connection instead of modem.

Reference: http://exponenciel.com/actaddons.aspx?Ver=15  Auto Dialers ex: Click, Skype, MagicJack etc..

   There are other ACT! Dialer VOIP add-ons?

 

Hope that helps - FSB

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
New Member
Posts: 9
Country: USA

Re: ACT! on Parallels ... NO MODEM / DIALER DRIVERS HELP!

Thanks guys for the help. I will buy a modem and go from there.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! on Parallels ... NO MODEM / DIALER DRIVERS HELP!

It's really not an Act! issue ... it's a matter of finding one where the driver can be virtualised