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ACT Sync

Tuned Listener
Posts: 25
Country: India

ACT Sync

Hi,

 

I use ACT 6.0. While doing sync I exprierenced some connection error (I do sync via VPN). Becasue of this ACT has created a temp file in my sync folder. How do I apply it.

 

I also find some difference in no.of records between user to user. Is it becasue of this. How do I fix it?

 

 

Best Regards,

 

Lawrence 

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT Sync

Are you using direct database sync or syn with other users? How many sync users are there?
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 25
Country: India

Re: ACT Sync

Hi,

 

We have 2 users syncing to one Master Database.

 

Best Regards,

 

Lawrence

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT Sync

How are you syncing? Direct database or sync with other users?
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 25
Country: India

Re: ACT Sync

Hi,

 

I am not clear your question. This is what we do.

 

We have created a Master Database. All User will sync to the master first and then from master to all users.

 

Best Regards,

 

Lawrence

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT Sync

It sounds like you are using direct database sync. If so, that should not be used for a multiuser synchronization like you have. One result will be losing information between the various users. You need to setup sync with other users, Here are the document reference numbers for properly setting up ACT! 6 sync with other users. 11647, 11979 and 11740
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 1
Country: USA

Re: ACT Sync

We are haveing the same problem with Synchronizing and you mention Document ID's11647, 11979 and 11740.  Where do we find these documents?

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT Sync

The knowledge base on the ACT! web site www.act.com

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129