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ACT 6 will not reindex, compress, rollover or even save...

Copper Contributor
Posts: 72
Country: USA

ACT 6 will not reindex, compress, rollover or even save...

I wish to clean up my ACT! 6 as it no longer saves or rolls over from the previous date. Thought I would reindex, but as the bar moves it gets to the end and claims" an error occured during this operation' I am using ACT 6.0.0.679 with Windows XP. I have 11,000 contacts PLEASE help!
Nickel Elite Contributor
Posts: 595
Country: USA

Re: ACT 6 will not reindex, compress, rollover or even save...

You have a couple of issues. First, you should update your copy of ACT! 6 to version 6.0.3. You can download that from the ACT! web site. The second thing is that you appear to have a corrupted activity in your database. That would not be fixed by updating your ACT! 6 version but might be cured by running Scan and Repair in the ACT! data diagnostic (Start | Run | type ACTDIAG and press Enter.
 
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com