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ACT! 6 - Attaching an Email to a contact

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New Member
Posts: 3
Country: United Kingdom
Accepted Solution

ACT! 6 - Attaching an Email to a contact

Historically I have not experienced any problems when attaching an Email to a contactHowever since recent Windows updates (which I have removed) when trying to attach an Email to a contact via my normal method it times out/not responding and I have to end the program.

 

I use Microsoft Office Outlook, which requests to allow access, on allowing access Emails are displayed, all appears to be working normally - right click, select attach to contact, current look up, add, okay - it is at this point it times out, not responding and I have to end the program.

 

Do you know of any  fixes or how to resolveAny input would be greatly appreciated


Accepted Solutions
Solution
Accepted by topic author Julie Butcher
‎09-25-2015 03:20 AM
New Member
Posts: 3
Country: United Kingdom

Re: ACT! 6 - Attaching an Email to a contact

Good Afternoon Mike

 

Just a quick note to say a big 'Thank You' for all your assistance; with you guidance I have been able to resolve my issue for which I am very grateful - your my knight in shining armour!

 

Once again thank you

 

Kind regards

 

Julie

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All Replies
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 6 - Attaching an Email to a contact

What version of Outlook?

What operating system?

What build of ACT! - from Help | About?

New Member
Posts: 3
Country: United Kingdom

Re: ACT! 6 - Attaching an Email to a contact

Hello Mike

 

I am using Microsoft Office Outlook 2003 (11.8217.8221) SP3 part of Microsoft Office Proffesional Edition 2003

I am using Microsoft Windows XP Professional version 2002 Service Pack 2 operating system

I am using ACT! Build 6.03.979

 

Many thanks

 

Julie

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT! 6 - Attaching an Email to a contact

Solution
Accepted by topic author Julie Butcher
‎09-25-2015 03:20 AM
New Member
Posts: 3
Country: United Kingdom

Re: ACT! 6 - Attaching an Email to a contact

Good Afternoon Mike

 

Just a quick note to say a big 'Thank You' for all your assistance; with you guidance I have been able to resolve my issue for which I am very grateful - your my knight in shining armour!

 

Once again thank you

 

Kind regards

 

Julie