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ACT 6.0 and Word 2007 History

New Member
Posts: 3
Country: USA

ACT 6.0 and Word 2007 History

I have just upgraded to Word 2007.  I now receive a message that ACT cannot record a message with Word as the email editor, so none of my recent emails have been recorded to history.  There is no option not to use Word as the email editor.  On the previous version of Word (2003), I had history for each message I sent.

 

I would imagine this is a compatibility issue, but I would like to make sure.

 

If there is no work-around (let me know if there is), what is the lowest level of ACT that I can upgrade to that will keep email history?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT 6.0 and Word 2007 History

ACT! 6.0 only worked with Office up to 2003.

You need a current version of ACT! to support Office 2007 or 2010
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT 6.0 and Word 2007 History

I think you need at least ACT! 2008 or 2009 ... but I'd recommend going to 2010 or 2011
New Member
Posts: 3
Country: USA

Re: ACT 6.0 and Word 2007 History

Mike, thanks for the reply.  I understand the newer releases of ACT are somewhat more cumbersome and slower.  Do you have any experience with this?  What is your experience been?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: ACT 6.0 and Word 2007 History

ACT! performance is very hardware dependant. Hard drive speed first, preferred 7200 RPM or faster, RAM second, at least 1 GB, 2GB better. Windows 7 64 bit also helps.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT 6.0 and Word 2007 History

100% what Roy said.

Providing you have a decent hard drive and RAM, you should find ACT! 2011 to be as fast as ACT! 6.0 (even faster if you have a large database)
New Member
Posts: 3
Country: USA

Re: ACT 6.0 and Word 2007 History

I've got the hardware, so it should work.  Thanks for the replies.