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ACT 6.0 .... Link 2.0 for Palm OS not recognizing ACT on computer during install

New Member
Posts: 1
Country: United States

ACT 6.0 .... Link 2.0 for Palm OS not recognizing ACT on computer during install

Act! 6.0 ... Act Link 2.0 for Palm OS

When attempting to install Link 2.0 software from CD, message appears "You don't have ACT! 2000 (version 5.0.x) installed on your machine."

I have Act! 6.0 installed.

What do I do???

Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: ACT 6.0 .... Link 2.0 for Palm OS not recognizing ACT on computer during install

My guess is that you are using Norton antivirus or system works. If so the fix is to uninstall both ACT! 6 and Norton, restart the computer and then reinstall ACT! first and open ACT! 6 at least once and then reinstall Norton. Norton now blocks registry keys critical to the full installation of ACT! 6. If ACT! 6 is install first, everything should work.
 
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129