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ACT 6.0 .... Link 2.0 for Palm OS not recognizing ACT on computer during install

New Member
Hosh
Posts: 1
Country: United States

ACT 6.0 .... Link 2.0 for Palm OS not recognizing ACT on computer during install

‎09-12-2008 06:24 AM

Act! 6.0 ... Act Link 2.0 for Palm OS

When attempting to install Link 2.0 software from CD, message appears "You don't have ACT! 2000 (version 5.0.x) installed on your machine."

I have Act! 6.0 installed.

What do I do???

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Platinum Elite Contributor
Roy_Laudenslager
Posts: 6,867
Country: USA

Re: ACT 6.0 .... Link 2.0 for Palm OS not recognizing ACT on computer during install

‎09-12-2008 10:51 AM

My guess is that you are using Norton antivirus or system works. If so the fix is to uninstall both ACT! 6 and Norton, restart the computer and then reinstall ACT! first and open ACT! 6 at least once and then reinstall Norton. Norton now blocks registry keys critical to the full installation of ACT! 6. If ACT! 6 is install first, everything should work.
 
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
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