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ACT 6.0 - Error from ACTDIAG bad SCHEDULE

New Member
Posts: 1
Country: United States

ACT 6.0 - Error from ACTDIAG bad SCHEDULE

I am trying to convert to 2010.  Have 6.0 with about 3600 contacts and about 500 fields.  Am trying to get a clean run in ACTDIAG before converting with 2010 software. 

 

The error I am getting

 

ACTDiag 6.0.3 Repair - Started at 5/3/2010 8:39:06 AM
Database backed up to:
Abandoned information written to company name:  ACTDiag 20100503-0839

ADB Rec # 144 had bad SCHEDULE WITH data

 

 

ACTDiag Repair - Ended at 5/3/2010 8:39:26 AM

 

How do I correct this?

 

Thank for any help you can provide.

 

Jeff

 

Copper Contributor
Posts: 58
Country: United States

Re: ACT 6.0 - Error from ACTDIAG bad SCHEDULE

[ Edited ]
Message Edited by rlastar on 05-03-2010 03:53 PM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT 6.0 - Error from ACTDIAG bad SCHEDULE

Jeff,

This error may indicate a damaged record. Do a lookup of the Company field for that "ACTDiag 20100503-0839" record and delete the record. It is a damaged record that is causing a problem with the conversion. I would also do an additonal lookup on the First Name field for "ACT" and delete any "ACTDiag" records that appear. Then run the Remove Idexes repair from ACT! 6.0 Diagnostics.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.