05-03-2010 07:03 AM
I am trying to convert to 2010. Have 6.0 with about 3600 contacts and about 500 fields. Am trying to get a clean run in ACTDIAG before converting with 2010 software.
The error I am getting
ACTDiag 6.0.3 Repair - Started at 5/3/2010 8:39:06 AM
Database backed up to:
Abandoned information written to company name: ACTDiag 20100503-0839
ADB Rec # 144 had bad SCHEDULE WITH data
ACTDiag Repair - Ended at 5/3/2010 8:39:26 AM
How do I correct this?
Thank for any help you can provide.
05-03-2010 12:07 PM
This error may indicate a damaged record. Do a lookup of the Company field for that "ACTDiag 20100503-0839" record and delete the record. It is a damaged record that is causing a problem with the conversion. I would also do an additonal lookup on the First Name field for "ACT" and delete any "ACTDiag" records that appear. Then run the Remove Idexes repair from ACT! 6.0 Diagnostics.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.