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ACT 6.0 Emails don't open

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garysvman
Posts: 27
Country: USA

ACT 6.0 Emails don't open

‎09-02-2011 06:31 PM

When I click on  a contact's email  it does not open and there is no error message,. I can find the email in the attached  email folder.so I don't know why they don't open. They did open previously. I have not used ACT email for a long time but the emails are there but nothiong opens. Any ideas are appreciated.

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Platinum Elite Contributor
GLComputing
Posts: 14,854
Country: Australia

Re: ACT 6.0 Emails don't open

‎10-15-2011 08:41 AM

Do you mean an email in the history?
What email system do you use?
What version of ACT! from help | about?

What you should add to any support post

Regards,
Mike Lazarus
Act! Evangelist
GL Computing - Australia

World's ONLY Act! Certified Expert – Sanctioned by Swiftpage

GL Computing Act! Blog

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Platinum Elite Contributor
GLComputing
Posts: 14,854
Country: Australia

Re: ACT 6.0 Emails don't open

‎10-15-2011 08:43 AM

You might also try this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/12694


What you should add to any support post

Regards,
Mike Lazarus
Act! Evangelist
GL Computing - Australia

World's ONLY Act! Certified Expert – Sanctioned by Swiftpage

GL Computing Act! Blog

Join the LinkedIn Act! Fanatics Group
Like the GL Computing Facebook Page
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