Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT 6.0 Crashes when Data Exchange IMPORT is Selected

New Member
Posts: 1
Country: USA

ACT 6.0 Crashes when Data Exchange IMPORT is Selected

Act 6.0 on single machine running Windows 7

When i I select Data Exchange - IMPORT it crashes.  For all data bases even in Demo Mode!

 

An unknown Error has caused act to shut down ....

 

I can Export but not IMPORT on ANY Data Base

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: ACT 6.0 Crashes when Data Exchange IMPORT is Selected

All bets are off when you're running ACT! 6 on Windows 7. You would be well advised to upgrade to ACT! 16

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT 6.0 Crashes when Data Exchange IMPORT is Selected

Without having someone have a close look at the system, it's not easy to have an idea of the cause ... would be cheaper to move to the current version
New Member
Posts: 6
Country: United_Kingdom

Re: ACT 6.0 Crashes when Data Exchange IMPORT is Selected

Hello Roy, I have now installed v6 2004 on my pc running on Windows7 home premium.

Printer is fine etc...

However, I seem to be constantly in 'demo mode' with 44 preloaded contacts, as examples I think, which I cannot delete.

In this mode, everything seems to work fine. 

Is demo mode something constant on this version?

It doesn't seam to effect the options I can use at all...as in it works fully. 

I can't see any other mode options.

Is this significant?

Thanks..for reading.

 

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: ACT 6.0 Crashes when Data Exchange IMPORT is Selected

To be honest, I have no idea. ACT! 6 was never tested on Windows 7 and I have no idea what problems there might be. Personally I wouldn't try to run ACT! 6 on Windows 7 except in an XP virtual machine.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 6
Country: United_Kingdom

Re: ACT 6.0 Crashes when Data Exchange IMPORT is Selected

Ok, thank you Roy.