03-03-2010 09:04 AM
Forgive my ignorance. I have never used ACT before but need it for a new client base. I purchased the 2004 version
because it was the cheapest (online) I dont have a disk, it was just a direct link. I have downloaded it, but cannot
register it b/c it is out of date.Do I need to have had a previous version to use this or do I need to update it
to the 2010 version? Obviosuly having to use 2010 would defeat the purpose of having bought the 2004 version!
03-03-2010 09:26 AM
Odds are that you've been sold an illegal and re-re-re-re-used license number - kind of like selling the Brooklyn Bridge over and over. Since they didn't actually have to send you anything like a CD or manual, their costs were zero. As you've discovered, you've bought a 7+ year old version, that is now 7 versions back. It's not supported on Windows Vista or Windows 7 and it doesn't support Office 2007.
Does the download link work? I ask because I don't believe there are any legitimate download sites anymore for such an old version.
Whether or not you need a previous version is somewhat moot at this point.
I would recommend discarding it, and buying ACT! 2010 - the real thing, including a box and DVD, from an online or a brick-and-morter retailer.
03-03-2010 09:57 AM
03-08-2010 12:52 PM
Well I got the 2004 version from a friend. The actual disc. I downloaded it. NOW I inserted her database disc
of contacts into my computer. I am trying to convert that client database to the 2004 version she gave me
to no avail. Thanks